End-of-Lease Cleaning
End of lease/ Bond cleaning is crucial for tenants to secure their deposit return and for property owners to prepare for new occupants. It’s comprehensive, leaving the space in immaculate condition. Choosing Orchard Cleaning Service excels in end-of-lease cleaning, offering meticulous attention to detail that is required for such important cleanups. Our service ensures a spotless handover, making the transition smooth and satisfying for all parties involved.
Why Choose Us?
We are a leading cleaning company offering end of lease cleaning in Sydney with a 72 Hour Bond Back Guarantee (T&Cs Apply). Our bond cleaners are well-trained to give you the best services with complete security. Our quotes are upfront with no hidden charges! Call us for a free quote and get a customized cleaning package for your rental property.
Our end of lease cleaners in Sydney are extensively trained in various cleaning techniques and processes to handle all types of grime, dirt and germs. They cover every part of the house and make it perfectly clean for the inspection day.
Our professionals follow the preapproved cleaning checklist and bring their own tools and supplies to complete the cleaning process quickly and efficiently. Our flexible scheduling feature helps clients to schedule their bond cleaning on their chosen dates. In addition, we provide the final estimate upfront and use non-toxic products for hygienic cleaning.
OUR STEP BY STEP BOOKING AND CLEANING PROCESS
​We offer the most convenient cleaning service, which is carried out in a few easy steps:
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You can initiate the process by calling us on 02 7208 5005 to book end of lease cleaning. We service all Sydney Region.
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Our support team will ask about your requirements, Size of the property, Property Manager's Condition Report. One of our dedicated managers will visit your property for inspection and provide you with a free quote.
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The payment is made in advance or the same day after clean as agreed and there are no hidden costs added later to maintain transparency.
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You can then choose a date for booking which is suitable to you before the final inspection and handing over the keys.
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Our end of lease cleaners in Sydney come to your doorstep on the specified date and meet you or pick up the keys from a safe place. We advise that the property should be vacated before cleaners commence work.
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They are equipped with all the required equipment, tools and supplies like washcloths, dusters, vacuums, cleaning agents, gloves, brushes, sponges, mop, etc.
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They follow a preapproved cleaning checklist and do not miss any part mentioned in the inclusions of our end of lease cleaning service.
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Our professionals complete the job within the specified timelines and clean the property efficiently.
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They leave the keys at a safe place before leaving the property and lock it properly.
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If the landlord or the property manager is dissatisfied, which usually never happens, we provide a free re-clean within 72 hours.
Inclusions & Exclusions - OCS
Our Bond cleaning service aims to clean the property to satisfy the Managing Agent (under the governance of the Residential Tenancies and Rooming Act 2008) of the cleanliness of that property for the tenant to have their bond released.
Our Bond Return Guarantee only covers the areas you have chosen to use our services (T&C's Apply) .
Please understand that Bond Cleaning can consist of many different components. It is your duty to ensure you have covered them all. For instance, a complete Bond Clean usually consists of
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End of Lease Clean (Deep clean of the property)
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Carpet Shampoo Cleaning (Stain Removal Not included)
And if required any specialty service like;
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Pest Control
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Window Cleaning
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Pressure Cleaning
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Upholstery Cleaning
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Our quoting process covers these items individually, please make sure you have checked your quote for your inclusions.
NOTE each item will appear on the quote as a sperate service. For instance
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End of Lease Clean
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Carpet Clean
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OCS use the latest cleaning techniques and products however at times ‘normal wear and tear’ applies and itis not possible for us to get the item back looking like new. We will however take before and after photos of some items to prove to the Managing Agent that without specialist intervention this is the best condition the item can be in.
INCLUSIONS
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The following services constitute our End of Lease Cleaning service at OCS.
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General (Living room/ Bedrooms)
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Remove cobwebs, insect marks and small nests where Pest control is not warranted
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Clean fans, Air Conditioners and filters
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Clean light fittings (where they are safely accessible)
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Spot clean walls, light switches and power points
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Clean skirting, architraves and doors
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Clean drawers and cupboards including inside, doors and cupboard tops and shelving
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Vacuum sliding door tracks and clean tracks
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Clean standard blinds, cords and rails (spot clean and dust).
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Vacuum all the floors and carpets.
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Mop hard floors.
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Kitchen
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Clean inside and outside of all cupboards, doors and drawers.
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Clean inside, outside and around stove top, elements, rings and knobs.
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Clean inside, outside & behind refrigerator* and dishwasher* & microwave* space. (if applicable)
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Clean and dry sink, drainers and polish tap ware.
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Range hood filter -filter can be removed and cleaned.
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Clean and polish splash back area
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Kitchen floors Vacuum and Mop.
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Bathroom
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Clean/wipe exhaust fan cover.
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Clean Inside and outside all cupboards and drawers.
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Clean toilet, behind ‘S’ bend, around cistern & under and around toilet seat..
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Clean bath, shower recess, remove built up soap residue on tiles and shower screens & soap holder
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Clean sink and polish all tap ware and towel rails.
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Clean mirrors and windows, window tracks and floors.
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Laundry
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Clean Inside and outside all cupboards and drawers.
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Clean outside and behind dryer.
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Clean inside, outside and around laundry tub, cabinets, shelves, drawers, tap ware.
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Clean behind washing machine space.
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Clean all walls, windows, window tracks and floors
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Garage
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Sweep floor and remove cobwebs
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Patio
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Sweep and mop floors, remove cob webs.
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Furnished Property
In addition to the above items a furnished property end of lease clean also constitutes;
(a furnished property is quoted differently given the time required)
Furnished
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Dust and wipe over furniture surfaces
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Kitchen cupboards will be cleaned if ALL ITEMS are removed and placed in front of the cupboard. WE TAKE NO RESPONSIBILTY or have no liability for any damage or breakages of cupboard items
Additional Services
Customize your End of Lease cleaning package with our range of optional add-ons, including carpet cleaning, oven detailing, window washing, Pressure cleaning and more, ensuring your space receives the tailored care it deserves when booking our End of Lease/ Bond cleaning services
Carpet Cleaning
Pressure Wash
Oven Cleaning
Rubbish Removal
Window Cleaning
Minor Wall Holes
Exclusions
End of Lease cleaning Exclusions - OCS
These items are excluded from our Bond Cleaning Service
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MOULD
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We do our best to remove mould from areas however mould can be imbedded into silicon, grout and other areas. These areas will require a specialist to restore back to a normal state.
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Damp Spots
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Damp spots can happen anywhere in the house, often the ‘dry wall’ plaster can be affected. We will do our best to remove any mould and marks from Damp spots however we can’t completely make these spots disappear. These marks can return quickly due to excess moisture.
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Complete Wall Clean
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We spot clean the walls for insect marks etc .. however, a full wall clean requires more time and often does not have a different result. A full wall clean is only required if marks exist beyond normal ‘wear and tear’.
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Discolouration
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We will do our best to clean all items with our commercial experience however discoloration happens with normal wear and tear of the property. Often grout, toilets and plastics can discolor (often into a yellow colour) over time and they can’t be returned to their original colour without specialist intervention.
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Tile And Natural Rock Stains
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We do our best to remove stains however due to the composition of the tiles or benchtops (some being extremely porous) it is not possible to remove stains without specialist intervention.
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Ceilings
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We do not clean ceilings.
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Dangerous Areas
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Any areas considered by our cleaner dangerous for them to operate, this includes broken cracked PowerPoints/switches, rubbish, bio waste or any other hazard than can be deemed dangerous.
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Heights
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Our cleaners do not clean at heights. Any cleaning that requires a ladder will not be performed. For instance, Windows in a unit complex on the second floor.
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Garage Walls
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We do not clean Garage walls or floors
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Specialist Services
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Areas that require special cleaning equipment, specialist chemicals or a trained technician. Examples are Pressure cleaners (grease on garage floor), painters (walls extremely bad) or plasterer (holes in walls).
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Additional Items
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Items such as fridges, furniture or any items not listed in the inclusions will not be cleaned unless otherwise agreed upon by both parties in writing.
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Furnished (If Applicable)
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We will not clean inside cupboards, if items are not removed.
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Kitchen items (Furnished if applicable)
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We do not clean nor warrant all kitchen items that occupy cupboards and draws.
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Furnished Property Exclusions
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We do not clean or warrant, ‘nick knacks’, picture frames, vases, lamps, clocks, fruit bowls, linen and any item that may be decorative.
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Bond Back Guarantee (T&C's Apply) Exclusions with OCS
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As well as the End of lease cleaning Exclusions, other exclusions exist that we can’t warrant under the Bond Back Guarantee (T&C's Apply) at OCS
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Outside Windows
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We will clean the outside windows where we can (excluding windows at heights or difficult access) however due to weather circumstances we cannot warrant them.
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Outside Glass
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We will clean outside glass where we can (excluding glass at heights or difficult access) however due to weather circumstances we cannot warrant this.
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Outside Areas
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Outside areas are areas that cannot be fully protected (closed off) from weather elements. Examples are balconies and patios, or any area that cannot be completely closed off such as an outside area of a house with only three walls. As per our inclusions we will clean any outside area as required however due to weather circumstances we cannot warrant these areas.
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Post Pest Control
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We will not be responsible and do not warrant items post pest control that may require additional cleaning directly related to the Pest Control. Examples are dead insects or animals that have accumulated due to Pest control being applied to the property.
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Garage
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We do not warrant any cleaning inside or outside of the garage.
Completion Events
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A completion event is an event that has happened after the bond clean and within the warranty period which may influence the Managing Agents release of the bond in which the bond cleaner is not responsible for. We will not be responsible nor guarantee cleanliness in such an event. To determine these events ‘common sense shall prevail’. Examples of these events are,
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Buildup of dead insects that were alive during the clean and have since expired.
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A build up of surface dust that has settled after the clean.
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Dirt or grime near a window or door that has been left open.
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Insect/animal feaces.
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New residents have moved or moving in.
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Foot marks due to people visiting property.
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Access to the property by a third-party contractor that has not been approved by us.
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Kitchen items (Furnished if applicable)
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We do not clean nor warrant all kitchen items that occupy cupboards and draws.
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We refrain from removing the oven glass or door during the cleaning process due to high probability of breakage/damage.
Furnished Property Exclusions